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  • USB Driver for Cutting Plotter

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  • How to purchase equipment on the website?

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  • What kind of power do I need?

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  • How much space will I need for a laser machine?

    Laser machines range drastically in size, from small desktop engraving machines to large gantry-style engraving machines. As far as space requirements for Redsail Lazer machines, the largest of our machines require at least an 11' by 8' space. If less space is available, our smaller line of machines can fit in an area as little as 8' by 5'. It is best if your laser engraving machine is in a space that shares a wall with the outdoors for convenient ventilation. Installing a 6" fan will push any fumes or smells from the top of the machine to the outdoors. The Lazer should also be near a standard 110V/220V power outlet so that extension cords aren't necessary, one less tripping hazard is always better.

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  • Is a laser machine difficult to learn and use?

    In addition to the service hotline, we offer you fault diagnosis by a remote maintenance service. For this, a service technican will log into your PC via the Internet and will check the status of your laser software. Many problems can be solved in this manner in just a couple of minutes.

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  • What materials can I cut, engrave and mark with a laser machine?

    In addition to the service hotline, we offer you fault diagnosis by a remote maintenance service. For this, a service technican will log into your PC via the Internet and will check the status of your laser software. Many problems can be solved in this manner in just a couple of minutes.

    Read more
  • What size of laser machine do I need?

    In addition to the service hotline, we offer you fault diagnosis by a remote maintenance service. For this, a service technican will log into your PC via the Internet and will check the status of your laser software. Many problems can be solved in this manner in just a couple of minutes.

    Read more

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